Florida CNA Registry
Check any Florida certified nursing assistant on the Florida Certified Nursing Assistant Registry. The search is free, needs no account, and is the same record an employer sees. This page covers looking up a license, reading the status, keeping your certification active, and getting listed after your exam.
This is the state's own system, run by Florida BON. It is the same database an employer checks, and the only place a certification status is authoritative.
Four ways to use this page. Pick the one that matches your situation.
Florida Certified Nursing Assistant Registry
- Governing agency
- Florida BONFlorida Board of Nursing, Department of Health, Division of Medical Quality Assurance
- Lookup portal
- mqa-internet.doh.state.fl.us
- Registry phone
- 850-245-4125
- Renewal cycle
- 24 months qualifying work must be reported
How to Look Up a Florida CNA License
This section is the mechanics: where the search is, what to type into it, and how to read what comes back.
Florida keeps its certified nursing assistant records at mqa-internet.doh.state.fl.us. The search is public, so you can check your own record or a candidate's record without an account and without paying.
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Open the Florida registry search
Go to mqa-internet.doh.state.fl.us and use the License Verification panel. It is subtitled “Complete one or more search fields”. The search takes a Board/Council dropdown and a Profession dropdown, where Board of Nursing and then Certified Nursing Assistant keep every other profession out, License Number, Business Name, Last Name, First Name and City boxes, a County dropdown, a Zip Code box, and a License Status dropdown that starts on All statuses. No login, no account, no fee.
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Enter your details as the registry recorded them
Use the name from the time of testing, and fill in what the panel asks for. If it offers a license number box, the number is unique to one person and a name is not, but some panels take the number or a name, not both.
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Match the record to the person
Check every identifying detail the result shows, not just the name, before you treat a row as a match. Common surnames return several records, and the wrong one can look right at a glance.
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Read what the record says, not just that a name came back
Appearing on the registry is not the same as being current, so read what the record says about standing, whether that is a status, an expiry date, or both, then check it against the status table below. If a result links through to a fuller record, open it, because some registries keep the status there. The results table shows License, Name, Profession, City and License Status, 20 to a page under a Search Results Total, and a search that matches one record opens it directly. The license number links to the record, which shows the License Number, Profession, License Status, License Expiration Date, License Original Issue Date, Address of Record, Discipline on File and Public Complaint, with a Discipline/Admin Action tab listing any discipline case and the action taken.
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Save a dated copy of the result
Print to PDF or screenshot the page showing the name, license number, what the record says about standing, and the date you checked. Employers and agencies usually want that record on file.
How to find your license number
Where a search takes the number, it narrows the result to one person in a way a name may not. If you have lost it, it is on any of these.
- Your certificate or wallet card, if your state issued one after the skills test
- The result page of the registry search itself, once you have found your record
- Your employer's personnel file, because facilities record it when they verify you at hire
- The registry, on 850-245-4125, if none of the above works
What Each Florida CNA Registry Status Means
The status field is the part that decides whether someone can work. Wording varies by state, so read the exact term on the record rather than assuming what it means.
| Status | What it means | Can they work? |
|---|---|---|
| Clear/Active | The certificate is current with no restriction on it, so the person can work as a CNA until the May 31 expiration date on the record, and once that date passes it is delinquent even if the status has not changed yet. Read the word before the slash as the standing, because Delinquent, Probation or Suspended in front of Active means something else. | Yes |
| Null And Void | The certificate was not renewed within two years of its expiration date, so it has ended and cannot be reactivated. The person cannot work as a CNA on it and has to apply again as a new applicant, which means passing the exam. | No |
| Delinquent/Active | The certificate passed its May 31 expiration date without being renewed, so the person cannot work as a CNA until it is. It can still be renewed, at a higher fee, until two years after that date, when it becomes Null And Void, and the record page shows this status as Delinquent. | No |
| Revoked | The Board of Nursing revoked the certificate as discipline, so the person cannot work as a CNA. The case is listed on the record's Discipline/Admin Action tab. | No |
| Disc Relinquish | The person gave up the certificate in a discipline case, which the record's Discipline/Admin Action tab lists as a Voluntary Surrender, so they cannot work as a CNA on it. | No |
Why Your Florida CNA License Is Not Showing on the Registry
| Problem | What is happening | What to do |
|---|---|---|
| Your name returns no results | The registry stores the legal name you used at the time of testing. Leave License Status on All statuses, because Practicing statuses only hides every delinquent and null and void record. Both name boxes match from the start of the name, so a wrong first letter finds nothing, and a license number needs its CNA prefix, because the digits alone return No records found. Lapsed certificates stay listed as Null And Void, including some that expired in 2007. The results are refreshed nightly, so a certificate issued or renewed today shows the next day. | Search your maiden or pre-marriage name, and try the surname alone before adding a first name. |
| You passed but you are not listed | Your application and your results from the testing entity both have to reach the registry before you show as certified. | Give the registry time to process them, then call 850-245-4125 with your test date and testing entity. |
| The record shows as expired but you have been working | Qualifying hours have to be reported before the record updates, and yours may not have been filed. | File the report yourself, through the state's system, the MQA Online Services Portal, where you can sign in with your last name, Social Security number and date of birth, while the state still accepts it, then re-check the record. If it no longer does, the reinstatement routes below apply. |
| You do not know how to file the report | The registry expects the report to come from you, so it will not arrive on its own. | File it yourself: the MQA Online Services Portal, where you can sign in with your last name, Social Security number and date of birth. If you cannot, contact the registry on 850-245-4125 or MQA.CNA@flhealth.gov and ask what it accepts. |
| Details on your record are wrong | Name, address and registry data come from what was submitted to the registry, when your record was created or since. | Contact the registry on 850-245-4125 or MQA.CNA@flhealth.gov with documentation of the correct details. |
How to Verify a CNA License in Florida
This section is what the result proves: what a record is evidence of, what to save as your copy of it, and what it means for you specifically. The search itself is the same for everyone.
Verifying your own license after finishing training
Look yourself up at mqa-internet.doh.state.fl.us once your application has been processed and your results have reached the registry. Save a dated copy of the record, because most employers ask for proof at offer stage rather than checking themselves.
Verifying your license after transferring from another state
A certification held in another state does not appear in Florida until reciprocity is processed. Until a Florida record exists, employers here cannot verify you, and your out-of-state record is the only proof you have. See transferring a license to Florida for the application route, then verify the new record the same way.
Verifying someone else's license (for employers)
Federal rules require a facility to check the registry before it lets someone work as a certified nursing assistant. The record carries two things: the certification status, and any substantiated finding of abuse, neglect or exploitation the state has recorded against that person. Read both, because someone can be listed and still carry a finding that bars employment. The record only covers Florida, so if a candidate has worked elsewhere, search that state's registry too.
How to Renew Your Florida CNA License
Renewal in Florida is yours to file. You report your own qualifying work to the registry, and the record does not update until you do, however long you have been working.
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Work in a qualifying role
The hours must be paid nursing or nursing-related duties inside the 24 months before your record lapses. Unpaid placements and volunteer shifts do not count. Some states also exclude certain paid jobs, such as private duty or work in a doctor’s office, or count only work supervised by a nurse, so check what the registry accepts before you rely on that kind of job. If the work was in another state, ask the registry whether it counts before you rely on it, because states differ.
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File the report yourself
You submit it, not your employer, through the state's system, the MQA Online Services Portal, where you can sign in with your last name, Social Security number and date of birth. The record does not update until you do, so file before it lapses. Check what the registry wants as evidence of the hours, because some states take your own signed statement and others want the employer to confirm them.
Do it while you still work there. Whatever the registry asks for, it is harder to get from a former employer. -
Check the record, and read the expiry date if it has one
Look yourself up at mqa-internet.doh.state.fl.us once the report has been filed. Where the record carries an expiry date, a status of clear/active on its own is not enough, because the previous period may still be running, and the expiry date is what tells you the new period has actually started.
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Fix a missing report before it lapses
If the hours were worked but never reported, that is correctable, and it is far easier to correct while the record is still active. Contact the registry on 850-245-4125 or MQA.CNA@flhealth.gov and ask what they will accept as evidence of the work.
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Keep your own dated copy
Save a copy of the record showing your current status, and the new expiry date where the record has one. If a report is ever missed, that copy is what you give a new employer while the registry corrects it.
| Item | Florida |
|---|---|
| Active period | 24 months |
| Which paid work counts | Paid nursing or nursing-related duties. Some states count only certain settings, or only work supervised by a nurse, so check what the registry accepts |
| What does not count | Volunteer shifts and unpaid clinical placements |
| Work in another state | Ask the registry before you rely on it. States differ on whether out-of-state hours count |
| Who reports it | You. The registry expects the worker to file |
| Where the report is filed | the MQA Online Services Portal, where you can sign in with your last name, Social Security number and date of birth |
| Renewal fee | $55. That is the $50 renewal fee plus a $5 unlicensed activity fee set by state law, and an employer registered with the Board as an Other Payer can pay it for you. |
| Filing deadline | Every Florida certificate expires at midnight on May 31, in one of two groups that renew in alternate years, and the Renew My License option appears in the MQA Online Services Portal no later than 90 days before. A certificate not renewed by then turns Delinquent and can still be renewed, at a higher fee of $105 or $160, until two years after the expiration date, when it becomes Null And Void and cannot be reactivated. The Board also will not approve a renewal until an electronic fingerprint screening is on file. |
| Continuing education required | 24 hours of in-service training every two years, covering bloodborne pathogens and infection control, domestic violence, documentation and legal aspects, resident rights, communication with cognitively impaired clients, CPR skills, and medical error prevention and safety. In a first renewal period it is one hour for each month since certification. You keep the certificates for four years and do not send them in. |
How to Reinstate a Lapsed Florida CNA License
If your active period runs out without the qualifying work reported, the record stops being active. What it takes to come back depends on which of these you are.
| Your situation | What you do | Retesting |
|---|---|---|
| You worked recently, but the hours were never reported | File the report for that work now, through the state's system, the MQA Online Services Portal, where you can sign in with your last name, Social Security number and date of birth, while the state still accepts it | Not while the state still accepts the renewal |
| No qualifying work for 24 months or more | You have to apply again as a new applicant through Prometric and pass the competency exam, with or without a new approved training program first. Three failed attempts mean completing an approved program before you can test again, and if you finished one within six months before applying, only the written test is required. | Yes, to work in a Medicare- or Medicaid-certified facility |
| You hold an active certification in another state | Apply through reciprocity. See our Florida reciprocity guide | Usually not |
| You are not working in a Medicare- or Medicaid-certified facility | The federal requirement does not reach you, but some states require certification or registration in other settings, and many employers still ask for an active certification | Not under federal rules |
How to Get on the Florida CNA Registry
In Florida you file the registry application yourself, and no record exists until it arrives. States differ on when it has to go in, some wanting it when you enroll and others once you have passed, so check the timing with Florida BON rather than assuming it comes last.
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Meet the basic requirements
Florida does not publish a minimum age for registry eligibility. Training providers set their own, so check with the provider before you enrol.
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Complete an approved 120-hour course
Train with a provider approved in Florida. See our list of Florida CNA programs.
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Pass the written and skills tests
A written test of 60 multiple-choice questions in English, which you can ask to take orally or in Spanish when you apply, and a skills test of five randomly selected nursing assistant skills. If you finished a Florida-approved training program within six months before applying, you take only the written test, and otherwise both must be passed. Federal rules say you can choose to take the knowledge test orally instead of in writing, but some states offer that only as an approved accommodation, so ask your testing entity how to request it if reading is difficult for you or English is not your first language.
If a facility has already hired you, both tests have to be passed within four months of your hire date. Our free CNA practice tests cover the same knowledge areas as the written test, and the free CNA skills course walks through the skills evaluation itself.
Check what the exams cost and who collects the fee before you book. -
File your registry application
Submit the application yourself, with whatever documents the registry lists. No record exists until it arrives. Your exam results may travel separately, sent straight from the testing entity, and some states also require your training provider to confirm the training, so check whether anything is waiting on someone else.
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Check that you appear on the registry
Give the registry time to process the result, then look yourself up at mqa-internet.doh.state.fl.us before you contact the registry.
Florida CNA Registry Contact Information
- Phone
- 850-245-4125
- MQA.CNA@flhealth.gov
- Mailing address
- Department of Health, Board of Nursing
4052 Bald Cypress Way, Bin C-02
Tallahassee, FL 32399-3252
- License lookup
- mqa-internet.doh.state.fl.us
- Registry information
- Florida Board of Nursing Certified Nursing Assistant page
Florida CNA Requirements at a Glance
| Requirement | Florida |
|---|---|
| Registry name | Florida Certified Nursing Assistant Registry |
| Credential term used by the state | certified nursing assistant |
| Governing agency | Florida Board of Nursing, Department of Health, Division of Medical Quality Assurance |
| Total training hours | 120 |
| Classroom hours | 80 |
| Clinical hours | 40 |
| Exam | A written test of 60 multiple-choice questions in English, which you can ask to take orally or in Spanish when you apply, and a skills test of five randomly selected nursing assistant skills. If you finished a Florida-approved training program within six months before applying, you take only the written test, and otherwise both must be passed. |
| Testing deadline | Both tests within four months of hire |
| Renewal cycle | 24 months, worker-reported hours |
| Testing vendor | Prometric |
Transferring a CNA License To or From Florida (Reciprocity)
Reciprocity is how an active certification held in one state becomes a certification in another. It usually avoids retesting, but only while your current certification is in good standing. A lapsed or flagged record cannot transfer.
The route in and out of Florida, the documents required and the current processing time are covered in the guide. The tool checks any two states against each other.
Florida CNA Training Programs
The steps above are the whole route onto the registry. The one thing that usually comes before them is an approved 120-hour program.
| Program | City |
|---|---|
| Westside High School | Jacksonville |
| William H. Turner Technical Arts High School | Miami |
| Wharton High School | Tampa |
| Orange Technical College - Orlando Campus | Orlando |
| Pinellas Technical College - CNA Program | St. Petersburg |
Tell us where you are and we will match you with approved programs. Takes about a minute.
Find CNA programs near you✓ Free Service • ✓ No Obligations • ✓ Compare Multiple Programs • ✓ Accredited Schools Only
Cost, format and city for each one, listed by city so you can start near you.
If you want to prepare before you enrol, our free CNA skills course covers the material the program and the skills test are built on.
Florida CNA Registry FAQ
Is the Florida CNA Registry free to search?
Why can I not find my name on the registry?
How long does Florida certification last?
Can I report my own work hours?
What happens if my status expires?
Can an employer see abuse or neglect findings?
Do I need to be on the registry to work in Florida?
Look Up a CNA License in Another State
Every state runs its own registry, and a certification is only verifiable in the state that issued it. Pick a state to see its portal, its status vocabulary and its renewal rules.