Hawaii CNA Registry
Check any Hawaii certified nursing assistant on the Hawaii Nurse Aide Registry. The search is free, needs no account, and is the same record an employer sees. This page covers looking up a license, reading the status, keeping your certification active, and getting listed after your exam.
This is the state's own system, run by Hawaii DCCA. It is the same database an employer checks, and the only place a certification status is authoritative.
Four ways to use this page. Pick the one that matches your situation.
Hawaii Nurse Aide Registry
- Governing agency
- Hawaii DCCAHawaii Department of Commerce and Consumer Affairs
- Lookup portal
- registry.prometric.com
- Processing time
- 30 daysbefore you appear on the registry
- Registry phone
- (800) 967-1200
- Renewal cycle
- 24 months work hours must be reported
How to Look Up a Hawaii CNA License
This section is the mechanics: where the search is, what to type into it, and how to read what comes back.
Hawaii keeps its nurse aide records at registry.prometric.com. The search is public, so you can check your own record or a candidate's record without an account and without paying.
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Open the Hawaii registry search
Go to registry.prometric.com and use the Nurse Aide Search panel. The search takes a security check, cleared once per visit, then either up to twelve Certificate #s at once or an exact First Name and Last Name, with Middle Name and Date Of Birth optional. No login, no account, no fee.
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Enter your details as the registry recorded them
Use the name from the time of testing, and fill in every box the panel asks for. If it offers a certificate number box, use that as well: the number is unique to one person and a name is not.
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Match the record to the person
Check every identifying detail the result shows, not just the name. This search matches both names exactly, so a shortened first name, a former name or a typo returns nothing rather than a close result.
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Read the record, not just the listing
Open the record itself. Appearing on the registry is not the same as being current, so read what the record says about standing, whether that is a status, an expiry date, or both. The results table shows Name, First Name, Last Name, Middle Name, Findings, Original Cert Date, Expiration Date, County, City.
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Save a dated copy of the result
Print to PDF or screenshot the page showing the name, certificate number, what the record says about standing, and the date you checked. Employers and agencies usually want that record on file.
How to find your certificate number
Where a search takes the number, it narrows the result to one person in a way a name may not. If you have lost it, it is on any of these.
- Your certificate or wallet card, if your state issued one after the skills test
- Your employer's personnel file, because facilities record it when they verify you at hire
- The registry, on (800) 967-1200, if none of the above works
Why Your Hawaii CNA License Is Not Showing on the Registry
| Problem | What is happening | What to do |
|---|---|---|
| Your name returns no results | The registry stores the legal name you used at the time of testing. Hawaii removes a record after 24 months with no nurse aide work, so a blank result can mean a lapsed certification that has been taken off the registry rather than someone who was never certified. | Search your maiden or pre-marriage name. Both names are required here and have to match the record exactly, so check the spelling before assuming there is no record. |
| You passed but you are not listed | Results have to reach the registry from your testing entity before a record exists. | Allow at least 30 days, then call (800) 967-1200 with your test date and testing entity. |
| The record shows as expired but you have been working | Qualifying hours have to be reported before the record updates, and yours may not have been filed. | File your own employment verification with the registry, then re-check the record. |
| You do not know how to file the report | The registry expects the report to come from you, so it will not arrive on its own. | Contact the registry on (800) 967-1200 or HICNA@prometric.com and ask for the form they accept. |
| Details on your record are wrong | Name, address and registry data come from the record created at testing. | Contact the registry on (800) 967-1200 or HICNA@prometric.com with documentation of the correct details. |
How to Verify a CNA License in Hawaii
This section is what the result proves: what a record is evidence of, what to save as your copy of it, and what it means for you specifically. The search itself is the same for everyone.
Verifying your own license after finishing training
Look yourself up at registry.prometric.com once your testing entity has filed your results. Allow at least 30 days before you treat a missing record as a problem. Save a dated copy of the record, because most employers ask for proof at offer stage rather than checking themselves.
Verifying your license after transferring from another state
A certification held in another state does not appear in Hawaii until reciprocity is processed. Until a Hawaii record exists, employers here cannot verify you, and your out-of-state record is the only proof you have. See transferring a license to Hawaii for the application route, then verify the new record the same way.
Verifying someone else's license (for employers)
Federal rules require a facility to check the registry before it lets someone work as a nurse aide. The record carries two things: the certification status, and any substantiated finding of abuse, neglect, or misappropriation of resident's property the state has recorded against that person. Read both, because someone can be listed and still carry a finding that bars employment. The record only covers Hawaii, so if a candidate has worked elsewhere, search that state's registry too.
How to Renew Your Hawaii CNA License
Renewal in Hawaii is yours to file. You report your own qualifying work to the registry, and the record does not update until you do, however long you have been working.
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Work at least 8 hours in a qualifying role
The hours must be paid nursing or nursing-related duties inside the 24 months before your record lapses. Unpaid placements and volunteer shifts do not count. If the work was in another state, ask the registry whether it counts before you rely on it, because states differ.
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File the report yourself
You submit it, not your employer, through the state's system, Hawaii Nurse Aide Registry Recertification Form, mailed to Prometric. The record does not update until you do, so file before it lapses. Your employer completes and signs section 2 before you mail it, so the form cannot go in with section 1 alone.
Do it while you still work there. Whatever the registry asks for, it is harder to get from a former employer. -
Check the record, and read the expiry date
Look yourself up at registry.prometric.com about 30 days after the report was filed. Being listed on its own is not enough, because the previous period may still be running. The expiry date is what tells you the new period has actually started.
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Fix a missing report before it lapses
If the hours were worked but never reported, that is correctable, and it is far easier to correct while the record is still active. Contact the registry on (800) 967-1200 or HICNA@prometric.com and ask what they will accept as evidence of the work.
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Keep your own dated copy
Save the record showing the new expiry date. If a report is ever missed, that copy is what you give a new employer while the registry corrects it.
| Item | Hawaii |
|---|---|
| Active period | 24 months from the reported work |
| Work required | At least 8 hours of paid nursing or nursing-related duties |
| What counts | Paid nursing or nursing-related duties |
| What does not count | Volunteer shifts and unpaid clinical placements |
| Work in another state | Ask the registry before you rely on it. States differ on whether out-of-state hours count |
| Who reports it | You. The registry expects the worker to file |
| Where the report is filed | Hawaii Nurse Aide Registry Recertification Form, mailed to Prometric |
| Evidence of the hours | Your employer completes and signs section 2 before you mail it, so the form cannot go in with section 1 alone. |
| Renewal fee | None if you renew on work in a Medicare- or Medicaid-certified nursing facility. $27 if you renew on work in any other state-licensed or state-certified setting. |
| Filing deadline | Your renewal has to reach the registry at least 30 days before your expiry date, and the form should not be sent more than 30 days early. Miss the window and you recertify from scratch, even if you did the work. |
| Continuing education required | None beyond the annual performance review and in-service training your facility provides, if you renew on work in a Medicare- or Medicaid-certified nursing facility. If you renew on work in another state-licensed or state-certified setting, 24 hours of continuing education and a competency evaluation signed by an approved registered nurse. |
How to Reinstate a Lapsed Hawaii CNA License
If 24 months pass with no qualifying work, the record stops being active. What it takes to come back depends on which of these you are.
| Your situation | What you do | Retesting |
|---|---|---|
| You worked recently, but the hours were never reported | File the employment verification for that work now | No |
| No qualifying work for 24 months or more | Hawaii requires the certification requirements to be completed anew, which means training and testing again. | Yes |
| You hold an active certification in another state | Apply through reciprocity. See our Hawaii reciprocity guide | Usually not |
| You are not working in a Medicare- or Medicaid-certified facility | The federal requirement does not reach you, but other employers set their own rules and many still ask for an active certification | No |
How to Get on the Hawaii CNA Registry
In Hawaii you do not file a registry application yourself. You train, you test, and your testing entity sends the application and results to the registry.
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Meet the basic requirements
You must be at least 18. Training providers may set their own requirements on top of that.
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Complete an approved 100-hour course
Train with a provider approved in Hawaii. Our CNA program directory does not cover Hawaii yet, so start from the state's own approved-provider list.
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Pass the written and skills tests
A knowledge test needing a score of 70 per cent, and a skills evaluation of five randomly selected tasks, all of which must be performed successfully. The knowledge test can be taken orally instead of in writing if you ask, which is a federal right in every state and is worth knowing if reading is difficult for you or English is not your first language.
If a facility has already hired you, both tests have to be passed within four months of your hire date. Our free CNA practice tests cover the same knowledge areas as the written test, and the free CNA skills course walks through the skills evaluation itself.
Testing costs are set by the testing entity rather than the state, so ask your provider what theirs are. -
Let your testing entity file the results
The testing entity sends your application and results straight to the registry. There is nothing for you to submit.
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Check that you appear on the registry
Allow at least 30 days, then look yourself up at registry.prometric.com before you contact the registry.
Hawaii CNA Registry Contact Information
- Phone
- (800) 967-1200
- HICNA@prometric.com
- Mailing address
- Prometric
Attn: HI Nurse Aide Program
354 Uluniu Street, Suite 308
Kailua, HI 96734
- License lookup
- registry.prometric.com
- Registry information
- Hawaii DCCA Nurse Aide Program
Hawaii CNA Requirements at a Glance
| Requirement | Hawaii |
|---|---|
| Registry name | Hawaii Nurse Aide Registry |
| Credential term used by the state | nurse aide |
| Governing agency | Hawaii Department of Commerce and Consumer Affairs |
| Minimum age | 18 |
| Total training hours | 100 |
| Classroom hours | 30 |
| Clinical hours | 70 |
| Exam | A knowledge test needing a score of 70 per cent, and a skills evaluation of five randomly selected tasks, all of which must be performed successfully. |
| Testing deadline | Both tests within four months of hire |
| Processing time | From 30 days |
| Renewal cycle | 24 months, worker-reported hours |
| Testing vendor | Prometric |
Transferring a CNA License To or From Hawaii (Reciprocity)
Reciprocity is how an active certification held in one state becomes a certification in another. It usually avoids retesting, but only while your current certification is in good standing. A lapsed or flagged record cannot transfer.
The route in and out of Hawaii, the documents required and the current processing time are covered in the guide. The tool checks any two states against each other.
Hawaii CNA Training Programs
The steps above are the whole route onto the registry. The one thing that comes before them is an approved 100-hour program, because you cannot sit the exam without completing one.
Tell us where you are and we will match you with approved programs. Takes about a minute.
Find CNA programs near you✓ Free Service • ✓ No Obligations • ✓ Compare Multiple Programs • ✓ Accredited Schools Only
Our directory does not cover Hawaii yet, so the state's own approved-provider list is the place to start.
If you want to prepare before you enrol, our free CNA skills course covers the material the program and the skills test are built on.
Hawaii CNA Registry FAQ
Is the Hawaii CNA Registry free to search?
Why can I not find my name on the registry?
How long does Hawaii certification last?
Can I report my own work hours?
What happens if my status expires?
Can an employer see abuse or neglect findings?
Do I need to be on the registry to work in Hawaii?
Look Up a CNA License in Another State
Every state runs its own registry, and a certification is only verifiable in the state that issued it. Pick a state to see its portal, its status vocabulary and its renewal rules.